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Frequently Asked Questions
We exclusively use high-quality crystals in all our products. Each crystal is carefully chosen for its clarity and quality to ensure the best result for the captured scene within.
The scene is meticulously crafted and embedded within the crystal using our unique handcrafted process. This delicate process ensures that the beauty of each scene is preserved perfectly within the crystal.
To keep your crystal product looking its best, handle it with care to avoid scratches. Cleaning should be done with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials as they can damage the crystal.
We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please refer to our Return Policy page for more information.